Do you have questions about hotel staff uniforms or other professional attire? On this page, you’ll find answers to the most frequently asked questions about our products, orders, and shipping. If you need further assistance, our team is always here to help!
Frequently Asked Questions (FAQs)
Do you offer uniforms for both wholesale and retail sale?
We are a wholesale company.
Can I purchase custom uniforms with my business logo?
Yes, you can purchase custom uniforms with your logo either embroidered or stamped (digital printing).
What is the delivery time for orders?
Delivery times differs depending the order quantities and whether you have odrered custom products or ready products.
What payment options are available?
Only bank transfer is available at the moment.
Is there a return or exchange policy for products?
There is no possibility of returning or exchanging products unless they are defective or if in the case of custom products some modification is needed. For this reason, in case of large volume orders, we refer our customers to sampling.
What are the different types of uniforms you offer?
We have uniforms for receptionists, bar staff, baristas, waiters, chefs, cleaning staff uniforms, spa staff uniforms, as well as medical uniforms.
Do you have plus-size uniforms available?
Υes, we have costumes for every body type.
Can you recommend uniforms based on my business needs?
Yes, after contacting you, we can recommend or design uniforms according to your needs. On our website you will find the steps we follow with our clients.
Is there a minimum order quantity for wholesale purchases?
The minimum wholesale order is 500 euros.
What materials do you use for your uniforms?
We use materials according to the needs of each professional, season, etc. All of our products use state-of-the-art, breathable fabrics, and there are also many environmentally friendly options.
Are your uniform sizes true to standard measurements, or do they run differently?
With each order, we send a size chart depending on the products you have selected so that there are no exclusions.
Do you offer discounts for large orders?
Yes, there is a possibility of a discount depending on the volume of the order.
Can I order uniforms in different colors than those displayed on the website?
For custom pieces we can help you and create the pieces in the colors you desire. For ready-made codes the colors are specific and color choices are given.
Interested in a Wholesale Order?
For bulk purchases and special pricing, contact us today! Fill out the form below, and our team will get back to you shortly.